Online orders can be paid for using credit card (VISA or MasterCard) or Paypal.
Most orders placed before 12pm will leave the same day with almost all orders leaving within 24 hours of being placed. Australia Post delivery times can vary from state to state but typically most orders will arrive within 2-6 business days. If Express Post is available for your order it will be visable at check out.
Yes! We accept purchase orders from schools, hospitals and many other organisations. Please send your PO through to firstname.lastname@example.org and it will be processed by our sales team.
Unfortunately due to the shipping delays and difficulties presented by COVID-19 we are not currently shipping internationally. The one exception in New Zealand based hospitals.
The majority of our orders are sent via Australia Post. All our parcels are sent with tracking and require a signature on delivery unless you have chosen otherwise at checkout. In the event that you product falls outside the size or weight limits it will be sent via courier.
When your order is dispatched you will receive an email from Australia Post with a tracking number. This allows you to track your parcel on the Australia Post website.
Unfortunately due to the shipping delays and difficulties presented by COVID-19 we are no currently shipping internationally. The one exception in New Zealand based hospitals.